Empty, immaculate Central London drawing room at dusk

Core service

An unoccupied house, kept in the condition you left it.

Vacant Property Management

Documented attendance at your Central London residence while you are away, by a member of our own team rather than a stranger with your keys. Every visit is recorded in writing and in photographs, published to your private account.

What is included

  • —Scheduled internal and external inspections — weekly, fortnightly or monthly
  • —Photographic report with written notes within 24 hours of each visit
  • —Water, heating, alarm and damp checks against a fixed protocol
  • —Post and parcel handling, plant care and ventilation
  • —Emergency response coordination and out-of-hours attendance
  • —Secure custody of keys, alarm codes and access instructions

A note on insurance

Most unoccupied-property policies carry conditions requiring the residence to be inspected at set intervals while it stands empty. A regular, documented inspection pattern is what keeps that cover valid: insurers frequently ask for proof of periodic checks when a claim is made, and our photographic reports provide precisely that record. We are glad to review your policy wording and set the schedule to match its requirements.

Membership

Held under one of three tiers

Inspection frequency and included services are set by tier, with pricing stated openly.

Essential

Monthly inspection

£350per month

Discreet oversight for a single London residence.

  • —One documented inspection each month
  • —Photographic report within 24 hours
  • —Post and parcel handling
  • —Emergency response coordination

Signature

Fortnightly inspection

£750per month

Our most requested level of care for principal residences.

  • —Fortnightly documented inspections
  • —Priority service requests
  • —Pre-arrival and post-departure preparation
  • —Contractor vetting and supervision
  • —Compliance certificate monitoring

Reserve

Weekly inspection

By arrangement

Unrestricted attention for multiple or landmark properties.

  • —Weekly documented inspections
  • —Dedicated property director
  • —24/7 concierge line
  • —Household staff liaison
  • —Full document vault and inventory management

Requirements outside these tiers are arranged individually — please enquire directly with your dedicated property director.

Enquire
Full membership detail

Questions

Frequently asked

How it works

Three quiet steps

01

Introduction

A private conversation and a first attendance at the property to record access, services and the standard to be held.

02

Standing schedule

We agree a tier and set a recurring inspection pattern that suits your travel and the demands of the building.

03

Documented care

Each visit is completed and reported to your account, with anything requiring attention raised the same day.

Enquiries

Speak with the office.

Tell us a little about the property and how it is used. We reply personally, in confidence.

For a defined period of cover — for example, a specific departure and return date — please call the office directly on (020) 3143-2213 to discuss.

By submitting this form, you agree to our Privacy.

Held in strict confidence. Membership is by introduction only.