Townhouse entrance hall with fresh white lilies prepared for an owner's arrival

Service

A house that is ready before you are.

Arrival & Departure Preparation

The residence is warmed, aired, provisioned and checked in the days before you land, and properly closed down after you leave. You arrive to a home in use, not a house being woken up.

What is included

  • —Heating, hot water and lighting brought up before arrival
  • —Housekeeping, linen and laundry arranged and inspected
  • —Grocery provisioning, florist and cellar orders to your preferences
  • —Pre-arrival condition check with photographs sent ahead of travel
  • —Household staff, driver and restaurant liaison where required
  • —Full close-down on departure: water, appliances, alarm and refuse

Questions

Frequently asked

How it works

Three quiet steps

01

Notice

Tell us your travel dates — a week's notice is comfortable, though we are used to less.

02

Preparation

We work through your arrival protocol and confirm the house is ready with a short photographic note.

03

Departure

After you leave we close the property down, remove perishables and resume the standing inspection pattern.

Enquiries

Speak with the office.

Tell us a little about the property and how it is used. We reply personally, in confidence.

For a defined period of cover — for example, a specific departure and return date — please call the office directly on (020) 3143-2213 to discuss.

By submitting this form, you agree to our Privacy.

Held in strict confidence. Membership is by introduction only.